1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your film cameras tested and working?
Yes. All cameras are thoroughly inspected and tested to ensure they are in excellent working condition before shipping.
6. Do the cameras come with film?
Some bundles include starter film. Individual cameras are sold separately. Please check the product description.
7. Are the cameras suitable for beginners?
Yes. We offer easy-to-use point-and-shoot models as well as more advanced cameras for enthusiasts.
8. Are they suitable for different film formats?
Yes. We carry cameras for 35mm, 120 medium format, instant film, and other popular formats.
9. How do I learn to use the camera?
Many cameras include basic instructions. We also recommend online resources and film photography communities for beginners.
10. Are the cameras vintage or new?
We offer both carefully restored vintage cameras and new production models. This is clearly indicated on each product page.
11. Do you offer accessories and film?
Yes. We have a growing selection of lenses, straps, cases, and film rolls to complement your camera.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my camera arrives damaged?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.